![]() ![]() Older releases are not compatible with Apple’s new operating system.įinally, BlackBerry recommends that users install the latest versions of BlackBerry’s client apps, which have already been updated in the App Store and on Google Play. Ensure you are using the latest version of BlackBerry UEM. Most app updates will be downloaded automatically to a user’s device, provided they have auto-update enabled.Īt a minimum, it is worthwhile to communicate the importance of using the latest apps for iOS 13 and Android Q, and to encourage users to update manually. Be sure your users have the latest version of all apps, as many third-party apps will require updates to run properly on iOS 13 and Android Q. Prepare today for the release of the operating systems. UEM Cloud will be automatically updated to support Android Q the UEM Client update is still required. In early September, an update in the form of a maintenance release for UEM v12.11 will be made available, and in early August, and an update to the UEM Client will be made available.īoth of these updates will be required for Android Q compatibility. UEM on-prem and UEM Cloud will have day zero support for Android Q. Support for the User Enrollment feature of iOS 13 is targeted for a subsequent feature release of UEM. ![]() In addition to compatibility support for iOS 13, new policies will be added with a policy pack without requiring a server or client-side update. In September, an update to the UEM Client will be available which supports the iOS 13 dark mode but is otherwise not required for iOS 13 compatibility. UEM Cloud customers will be automatically updated. Have users with devices where UEM Client is activated after July 1, 2019, and the device is configured with a Dynamics profile with the “Require device management to use BlackBerry Dynamics apps” option enabledĪffected customers who are not able to upgrade to UEM v12.11 MR1 in advance of iOS 13 release can request a Quick Fix (QF) from Support for supported UEM versions (v12.9, v12.10).Deployed UEM on-prem after July 1, 2019, and either use Apple’s Device Enrollment Program (DEP) for activations or use BlackBerry Secure Gateway (BSG). ![]() ![]() This update will be required for day zero support of iOS 13 for UEM customers that meet any of the following conditions. In early September, an update in the form of a maintenance release (MR1) for UEM v12.11 will be made available. UEM on-prem and UEM Cloud will have day zero support for iOS 13. We are making our entire portfolio ready at launch, as we continue to deliver true data security and productivity for iOS users both inside and outside the enterprise perimeter. On day zero, we will support iOS 13 and Android Q with our world class containerization, rich app-specific policies, superior file security, enterprise-class productivity, and our diverse, flexible solutions portfolio, highlighting our leadership in enterprise mobility.
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